Main accountabilities:
- Supervise & direct the Quality Auditors in the maintenance of the site’s Food Safety, Quality & Integrity standards to ensure continuous attainment of the requirements of the quality management system and the needs of the business.
- Coordinate & assist the Quality Auditors in the completion of QA activities to the required standard.
- Drive the quality agenda through mentoring & training of the QA team, setting expectations, providing accountability and performance evaluation.
- Assist in the coordination of testing involving swabbing, finished product and the appropriate release and hold programs.
- Analyse the data from all workstreams within the QA team to ensure clear, concise reporting is available for the Fochabers Quality Manager to fully understand the progression and performance against the site Quality KPIs.
- Ensure that the QA team fully manage and control non-conforming finished product, raw materials and packaging, ensuring all work streams are carried out to ensure that all non conforming products are adequately held, investigated and released.
- Aid in the completion of KPI monitoring for review by the site & the NPD & Quality Manager.
- Set standards across the site in line with those agreed with the NPD & Quality Manager, providing the site with quality support and ensuring all tasks are completed accurately and comprehensively
- Make proactive recommendations and identify solutions to ensure a drive for continuous improvement, quality of work & efficency.
- Support the completion of project work where required (eg Quality TIP implementation)
- Assist in attendance of customer visits and audits either through direct input, indirect support and / or organisation of QA team activities
- Support the promotion of a food safety quality culture.
Key Characteristics:
- Energetic, punctual, proactive, and reliable with the ability to lead, guide, and motivate others towards achievement.
- Good Interpersonal skills and professional team approach.
- Driven and embraces change.
- Ability to prioritise workload, and excellent organisational skills
- Ability to work alone and as part of a team
- Excellent communication skills written and oral, with ability to interact with a wide range of individuals
- Diligent with excellent attention to detail
- Ability to handover and escalate problems
- Ability to keep accurate records
- Enthusiasm to learn and apply new skills
- Computer literate - ability to use Word, Excel and Email to Intermediate Level, experience of graphs, trending and databases would be an advantage
- Positive can-do attitude
- Excellent attendance and timekeeping